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Jewellery Insurance Reviews From Our Customers

Last updated on January 19, 2022

At JewelCover, we were built by jewellers who possess decades of both first-hand jewellery and jewellery claims knowledge. Our years of experience in the jewellery industry has allowed us to work with many jewellers and customers. It’s always been a pleasure to hear about the positive experiences and journeys of customers we work with. 

Here are some of the jewellery insurance reviews from our customers that made us smile. You can read more of them on our Google listing here.


JewelCover Insurance Reviews


Nathaniel Raphael Ho - 5/5 stars on Google Reviews 

Very responsive insurance company. Got on the live chat to seek assistance as to when I could insure my ring and they called me within 5 min. The whole process was fuss free and relatively straightforward. The premium quoted was also affordable to give you peace of mind."


Josh Bamford - 5/5 stars on Google Reviews 

Efficient, professional and personable service. Amazing representative was supportive all the way through the process. Would highly recommend."


Claudia Brusco - 5/5 stars on Google Reviews 

Thank you Raff for arranging our ring insurance policy! We appreciate your efforts in finding the most comprehensive policy for us. Your friendliness and genuine care made the process easy and enjoyable :) Highly recommend JewelCover! Thank you again, Claudia and Jonathan."


Rachael Zahra - 5/5 stars on Google Reviews 

JewelCover were very understanding and helped me understand what the insurance included. For the deal I got, the price was great and exactly what I was hoping for. Glad I can wear my ring now and have peace that I’m covered with a great insurer."


Ramon Callis - 5/5 stars on Google Reviews 

Great service. Fast follow up and very knowledgeable team. Surprisingly very affordable for the level of cover offered, a small price to pay for peace of mind. Highly recommend Garry and the team at JewelCover."


Chris Baynie - 5/5 stars on Google Reviews 

Natalie from JewelCover was a delight during the process of purchasing insurance for my fiancés ring. She was super responsive and very helpful. Thanks Natalie!"


Phillip Hartin - 5/5 stars on Google Reviews 

“Had a great experience setting up my insurance with the help of Greg at JewelCover. Online setup was easy, and then Greg gave me a call and walked me through the process, helped document the items and their valuation, some of which where custom made items. Very personal service and good value. Would recommend.”

Glen Smith - 5/5 stars on Google Reviews

“Super easy, quick response, and the best price and terms I have found. Received a personal phone call after receiving my quote to confirm my coverage as well as providing the opportunity to ask any questions. Highly recommend”

Andrew Attard - 5/5 stars on Google Reviews 

“JewelCover was fantastic. Honestly, they took care of all the fine details and got the insurance organised in about an hour. So easy, and the staff were all incredibly helpful at explaining the policy, it’s inclusions and other important information. Kinjal was especially helpful and was nothing short of amazing in taking the stress off! Thanks, JewelCover!!”

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Esther Ba - 5/5 stars on Google Reviews 

“Raff was brilliant! Excellent customer service and a pleasure to deal with. How refreshing to deal with a real person from beginning to end of the transaction without having to go through any prompts. Raff was sensitive to my inquiry which quickly resulted in me taking out a policy, particularly after I had had terrible customer service from the other big insurance companies. I couldn’t have hoped for a better experience or outcome. Thanks again Raff, you’re an asset to the company.”

Taylor Brydges Sookdeo - 5/5 stars on Google Reviews 

“Great customer service from start to finish! It took no time at all to choose a policy and insure my wedding ring. Raff was great to deal with,  friendly and professional! Can highly recommend!”

Dorothy T - 5/5 stars on Google Reviews 

“Garry was super helpful when it came to running through the insurance policy and purchasing cover for my item. The price was affordable, and the communication and timeliness of reply from Garry was great. He was always so patient and happy to answer any questions. I am glad I have gone to JewelCover for my insurance and have recommended it to a few friends. Thanks, team!”


Ashleigh Bewicke - 5/5 stars on Google Reviews 

“I am very pleased so far with my experience with JewelCover. They were very easy to talk to on the phone and were extremely transparent :) I feel as though we have made a safe, secure and affordable choice insuring my engagement ring with JewelCover  :)”

Daniel John - 5/5 stars on Google Reviews 

“Thanks so much for all your help. I was very least minute getting insurance for our engagement ring, but Garry was able to help me out and get it insured the day I left. Massive sigh of relief for my new fiance, knowing her new piece of jewellery was now covered no matter where we went. Thanks, guys”

Eamon Jethi - 5/5 stars on Google Reviews 

“Highly recommend Jewel Cover!! Super easy to receive a quote and insure my new watch... Raff was a pleasure to deal with and communicated almost instantly to all my questions! Delighted to now have peace of mind that watch is insured.”


Adam Gascoigne - 5/5 stars on Google Reviews 

“I used JewelCover for insurance for an engagement ring and found it very straightforward to set up. I had the policy in place prior to picking up the ring, and much of the paperwork was completed directly between JewelCover and the jeweller, who is a member of JAA. The 12 months worldwide cover gave me particular peace of mind as I was travelling overseas with the ring almost immediately. Recommended.”


Why Choose JewelCover?

We pride ourselves on providing straight-talking, no-nonsense, quality cover at an affordable price. When a customer chooses us to protect their jewellery, we strive to deliver, our benefits include:

  1. 12 months worldwide cover
  2. Cover inside and outside the home
  3. An agreed value policy
  4. Return to your chosen jeweller for replacement and repair
  5. Free annual revaluation of your jewellery
  6. Low, fixed excess of $100 if you need to claim

We hope that these reviews from our customers give you peace of mind knowing that we are the best choice when it comes to protecting your jewellery.

To learn how little it can cost you to protect your jewellery with JewelCover, get an instant quote today. 


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